i'd like to keep a record of phone calls received - my iPhone does this, but only for the most recent two months. Can I export these somewhere or extend the time they're kept for? To clarify, I don't want to audiorecord the actual call, just keep a list of who called me and when. I often get called for work-related advice when I'm at home, and the person calling is supposed to summarise the conversation in a database at work. Quite often they don't bother, and when we need to review these records later (like, months to years later) nothing is documented and people's memories of events have faded or are conflicting.
We are working on getting people to document discussions better - unfortunately the nature of the job involves high turnover of trainees (whole new set every three months), so this is likely to come up again. I can't keep personally-identifiable data at home, so can't keep detailed records myself (that's why it's firmly not my responsibility to record it). However I don't really like seeing yet another junior getting thrown under the bus for poor documentation if their actual care was ok.
My iphone keeps a record of calls received, but it only stores the last two months. Is there any way of recording calls for longer, or exporting the records to a database? Then at least I would be able to say "Chris called me at 1am but I didn't get any further calls", which would be somewhat better than "Can't remember the patient, no idea if it was discussed with me or not but since there's nothing documented I would guess not".
I'm open to other suggestions, but like I say we're already working on the juniors, and I can't keep detailed records myself. I get a couple of calls a night, so would rather not hand-enter this if I can avoid it.
We are working on getting people to document discussions better - unfortunately the nature of the job involves high turnover of trainees (whole new set every three months), so this is likely to come up again. I can't keep personally-identifiable data at home, so can't keep detailed records myself (that's why it's firmly not my responsibility to record it). However I don't really like seeing yet another junior getting thrown under the bus for poor documentation if their actual care was ok.
My iphone keeps a record of calls received, but it only stores the last two months. Is there any way of recording calls for longer, or exporting the records to a database? Then at least I would be able to say "Chris called me at 1am but I didn't get any further calls", which would be somewhat better than "Can't remember the patient, no idea if it was discussed with me or not but since there's nothing documented I would guess not".
I'm open to other suggestions, but like I say we're already working on the juniors, and I can't keep detailed records myself. I get a couple of calls a night, so would rather not hand-enter this if I can avoid it.
